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Explore how new hires—both eager juniors and seasoned leaders—expose hidden inefficiencies in your organization. Learn how to turn onboarding into a diagnostic tool that reduces process debt and builds a culture of clarity, ownership, and continuous improvement.

Process Debt hides in the seams between silos—not inside them. In this episode, Chris and Toby unpack how invisible inefficiencies form at organizational handoffs, why Conway’s Law predicts them, and how to design better rituals, handoffs, and outcomes to eliminate hidden drag on growth and employee satisfaction.

A candid look at how accountability gaps quietly create process debt in teams. Chris and Toby unpack why ownership gets fuzzy, how “perfect” processes backfire, and how small rituals can restore real accountability, from cleaning rooms to running scrums

In this episode of the Process Debt Podcast, Chris and Toby unpack why true knowledge work must be discoverable and transferable. From million-dollar consulting decks to one-person VBA scripts, they explore how hidden dependencies create process debt—and how giving work a “home” turns tribal know-how into scalable capability.

In this kickoff episode of The Process Debt Podcast, Chris and Toby unpack the idea of “process debt”—the everyday inefficiencies that slow teams down. From over-engineered metrics to missing rituals, they explore why discoverable, transferable work beats fancy dashboards every time, all in under 10 minutes.