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Process Debt.
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The Waste That Doesn't Show Up on Any Report - with Peter Weiss
There's a concept from Buddhist psychology Peter Weiss uses with every client: the two arrows.
The first arrow is anything that hits you — an email, a request, bad news. The reaction is automatic. You can't stop it.
The second arrow is your choice. What you do with the reaction. Whether you fire back, say yes to something you shouldn't, or spiral — that's on you.
Most people don't know there are two arrows. They just take both hits and move on.
Chris Terrell
Jun 55 min read


What Good Design Can Teach Us About Bad Processes - With Jon Yablonski
There is no such thing as an idealized user. We're all distracted, temporarily disabled, with lots of things competing for our attention and if there's one thing we've learned through decades of building software, it's that we have to design around that reality, not in spite of it." — Jon Yablonski
Chris Terrell
Apr 173 min read


Why Broken Processes Are Purely Transactional (And How Relational Ones Fix Them)
Treating knowledge work like an assembly line isolates teams and fuels burnout. Learn how shifting from rigid transactional workflows to relational collaboration eliminates process debt and unlocks One Peace Flow.
Chris Terrell
2 days ago4 min read


The Tengu Mindset: Applying Samurai Discipline to Modern Leadership with Aaron Streeton
Constant firefighting and organic chaos sink organizations deeper into process debt. Learn how applying samurai discipline and intentional operational design can eliminate chronic friction, streamline workflows, and help your team achieve peak performance.
Chris Terrell
Oct 55 min read


Kryptonite in the Office: What's Really Stopping Your Focus
Energy-sapping tasks and constant distractions quietly drain your focus long before you can touch high-value work. By categorizing your workload and setting strict boundaries around low-value distractions, you can protect your cognitive bandwidth and reclaim time for your true superpowers. Learn how to eliminate process debt and build a sustainable system for peak daily execution.
Chris Terrell
Sep 284 min read
FIND MY FLOW
Conquer Process Debt and reach One-Peace Flow.
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