Your process has debt. Let’s make it visible.
Every workaround, undocumented handoff and “we’ve always done it this way” adds to a balance nobody tracks. We help operations teams find it, pay it down, and get to One-Peace Flow.
Friction becomes visible when the system is mapped.
Signal 01
Hidden work
Signal 02
Brokenlinks
100+
Mondays
5
Recent Guest
podcast episodes
new episode every week
types of process debt, one framework
Jon Yablonski · Peter Weiss · Chris Carolan
THE IDEA
From debt to flow.
Process Debt
The hidden burden of inefficient processes that erodes growth, employee satisfaction, and organizational success.
It builds up when organizations delay the hard work upfront, make poor choices under pressure, or kick the can down the road.
Process debt works like technical debt: every shortcut taken today becomes maintenance and rework tomorrow. The difference is that nobody is tracking the balance.
One-Peace Flow
A nod to lean’s one-piece flow: work moves through the system one clean handoff at a time, without piling up in queues, inboxes or someone’s head.
And the people doing the work get their peace back.
Where debt accumulates
THE FIVE TYPES
Every episode and article maps to one of these. Pick the one that sounds like your week.
01
Tribal Knowledge
Discoverability
Know-how that lives in people’s heads instead of the system, so work stalls when they’re out.
02
Distraction
Energy Vampires
Noise and administrative overhead that fracture focus and derail high-value execution.
03
Dunning-Kruger Effect
Over-confidence
Noise and administrative overhead that fracture focus and derail high-value execution.
04
Parkinson’s Law
Procras-tination
Work expands to fill the time allotted, driving artificial complexity and bloated schedules.
05
Transferability
Knowledge Transfer
Rigid, highly contextual workflows that can’t adapt, scale, or hand off across teams or tools.
WORK WITH US
Find it. Pay it down. Keep it off the books.
Diagnose
Map how work actually moves, find where it piles up, and put a number on the debt.
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Workflow and handoff mapping
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Process debt scorecard by type
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Prioritized pay-down plan
Best for: teams that know something’s off but can’t name it
Design
Define the real work first, then design the process and the tool schema around it.
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Working sessions with your team
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Future-state process design
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Tool and data model blueprint
Best for: teams about to buy, switch, or rebuild a platform
Deliver
Build it, automate what deserves automating, and hand it off so it stays paid down.
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Build and automation
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Documentation and training
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Post-launch check-ins
Best for: teams ready to implement
Define the real work before designing the process. Then automate only what deserves it.
EVERY MONDAY MORINING
The Process Debt Podcast
Conversations about the hidden costs of how knowledge work actually gets done. Plain English, no framework jargon.
THE FIVE TYPES
Conquer Process Debt and reach One-Peace Flow.
A 30-minute call to look at one workflow that’s costing you more than it should. No pitch deck.
New episode + one idea, every Monday.
THE FIVE TYPES
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