Chris Terrell
Host of the Process Debt Podcast.
Process practitioner.
Operations Genius.
Chris Terrell is the insightful host of the Process Debt Podcast, which he co-hosts with Toby.
Chris grounds his work in deep experience across operations, process, and automation. He is passionate about diagnosing and resolving Process Debt: the hidden burden of inefficient processes that erode growth, employee satisfaction, and organizational success.
His approach is rooted in practicality and clarity, urging organizations to look beyond “businessy things” that lack real purpose.
Toby Lucich
Host of the Process Debt Podcast.
Change Management practitioner.
Systems Strategist.
Toby grounds his work in systems thinking, human-centered design, and operational strategy. He is passionate about uncovering the invisible constraints and cognitive drag that quietly choke productivity, employee morale, and cross-functional alignment.
His approach bridges human behavior and process design, empowering organizations to eliminate friction, quiet the digital noise, and establish true "One Peace Flow."