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Process Debt.
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Decisions, Decisions: Why Business Choices Are Harder Than They Look
Decision quality doesn’t improve with more reps—it improves with perfect practice. Start by naming the constraint, making a prediction with a time horizon, and committing to a retro. One decision per leader per quarter can slash process debt and make strategy real.
Chris Terrell
Aug 22, 20252 min read


The “Well, Duh” Episode
Why do fixes feel “obvious” only after someone shows them? This episode unpacks the e-commerce “ship-from-wrong” story to reveal how surfacing the causal unit, separating infinity work from one-offs, and simplifying where updates live create clarity and drive adoption.
Chris Terrell
Aug 15, 20253 min read


From Garage to Gridlock - When Process Enables vs. When It Controls
Enabling process is quiet on purpose. Start with a clear outcome, add crisp boundaries and local authority, and review the rope maze you’ve slowly built. When the “why” is solid, the process shrinks and the work finally moves.
Chris Terrell
Aug 8, 20253 min read


Buy vs Try - How 'Buying Change' Passes the Buck
Buying is easy to present; trying is how you ship real outcomes. This piece breaks down “try vs. buy,” how to spot and grow triers, why tiny experiments beat shiny decks, and the simple fixes (think box-fan energy) that slash process debt and compound results—especially when 2% of your org works on the business, not just in it.
Chris Terrell
Aug 1, 20253 min read


Process Ailments - Try vs. Buy
A sore knee sent us spiraling into worst-case thinking—then a PT said, “You’re just tight.” Sound familiar at work? When handoffs creak or reports slip, we rush to replace systems instead of rehabbing the flow. In this episode we unpack the culture of buy vs. try: why shiny tools get credit, how soft-tissue fixes (handoffs, cycle time, rework) deliver real speed, and a five-step play to run “try” like a product launch. Stretch the work before you swap the joint.
Chris Terrell
Jul 25, 20252 min read
FIND MY FLOW
Conquer Process Debt and reach One-Peace Flow.
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