Middle managers are the 'glue people'—the vital translators between executive vision and frontline reality. As companies look to AI to trim the fat, are they accidentally cutting the air cover that keeps teams productive? We explore why the 'middle' is the primary target for automation and why history proves these roles are harder to delete than they look.

Is the person saving the day actually the one who started the fire? In this episode of the Process Debt podcast, we dive into the world of prediction markets and why most businesses fail to evaluate the quality of their decisions. From "corporate pyromaniacs" who thrive on chaos to the mastering statistical bias. Learn why psychological safety is the missing ingredient in risk management and how a simple calendar trick can reveal if you’re actually a good leader—or just lucky

“Hey, what’s up Toby? We made it another week.” And if your week included insane weather, unhinged headlines, and a football game that made you question your life choices… welcome to the club. But here’s the thing. When the news gets loud, it’s easy to get pulled into the politics of it all. This week, I want to do something different. I want to look underneath the argument and ask the question we ask on this podcast every week: What process produced the outcome we’re starin

If your work constantly feels urgent, reactive, and exhausting, the problem probably isn’t effort, it’s process debt. This episode digs into why solving for stress is easy, solving for service is hard, and how small shifts can radically reduce long-term friction.

Most automation doesn’t fail because the tools are bad. It fails because companies automate before they understand the business objective—and before they do the boring, foundational work that makes automation possible. The fastest wins aren’t usually robots. They’re often the obvious fixes the frontline has been asking for all along.