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The Task Got Done. Nothing Happened - with Corey Blumenfeld
Your project tool will cheerfully mark the work complete. The status column turns green. The report says the team is productive. And none of it tells you whether anything worth doing actually got done.
Chris Terrell
Jul 264 min read


Your Simplest Processes Are Fine. It's the Invisible Ones That'll Sink You
The simple processes broadcast their failures. The complicated ones swallow them. So the debt collects exactly where you're least likely to be looking.
Chris Terrell
Jul 205 min read


An MoU isn't a finish line. It's a starting gun.
Organizations do this constantly. A new platform gets purchased. A partnership gets announced. A restructure gets greenlit. Leadership calls it done. The people who have to actually implement it know better — because signing the thing is not finishing the thing. The gap between "we agreed to this" and "it's actually working" is where most of your process debt gets made.
Chris Terrell
Jun 195 min read


The High Cost of Being Right: Prediction Markets, Process Debt, and the "Pyromaniac" Manager
Is the person saving the day actually the one who started the fire? In this episode of the Process Debt podcast, we dive into the world of prediction markets and why most businesses fail to evaluate the quality of their decisions. From "corporate pyromaniacs" who thrive on chaos to the mastering statistical bias. Learn why psychological safety is the missing ingredient in risk management and how a simple calendar trick can reveal if you’re actually a good leader—or just lucky
Chris Terrell
Feb 63 min read


Judging Ourselves by Intentions, Others by Actions
We tend to judge ourselves by our intentions and everyone else by their actions. It’s a subtle bias that feels harmless, but it quietly creates process debt everywhere from missed emails to failed system implementations. It it time to unpack why intentions feel productive, why actions are uncomfortable, and how time, habits, and learning curves expose the gap between the two. Turns out, most treadmills don’t fail we just never turn them on.
Chris Terrell
Jan 103 min read


Navigating the New Employee Conundrum
Explore how new hires—both eager juniors and seasoned leaders—expose hidden inefficiencies in your organization. Learn how to turn onboarding into a diagnostic tool that reduces process debt and builds a culture of clarity, ownership, and continuous improvement.
Chris Terrell
Nov 8, 20243 min read
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