top of page


The Task Got Done. Nothing Happened.
Your project tool will cheerfully mark the work complete. The status column turns green. The report says the team is productive. And none of it tells you whether anything worth doing actually got done.
Chris Terrell
Jul 264 min read


Rituals That Actually Ship Work
Rituals aren't the issue. It's rituals without results that matter. In this episode, we redesign stand-up meetings and status updates to drive work forward. Rotating facilitation highlights gaps, and a simple checklist for Mondays, Wednesdays, and Fridays helps maintain standards while fostering innovation. We frame each meeting as a two-party agreement between management and creators, and discuss the importance of recognition.
Chris Terrell
Nov 7, 20253 min read


The Process Debt Podcast - Year in Review
One year of weekly episodes taught us a simple law: process must be easy to find and easy to hand off. Most teams don’t drown in bad tools; they drown in invisible, un-transferable processes wrapped around good tools. Start with discoverable docs, involve operators early (try before you buy), and aim for sharp-shovel progress over perfect-axe fantasies. The absolute scale comes from people who turn ideas into repeatable practices others can use without you in the room.
Chris Terrell
Oct 17, 20252 min read


The Process Debt Podcast – Year Two: Shutdown Season
Government shutdowns feel like any messy ops outage: routines skipped, incentives ignored, fallout everywhere. PUMP (Process, Unintended consequences, Money, Power) is a fast way to slow down blame, surface real constraints, and decide like adults, so you can restart the machine with less drama and more predictability.
Chris Terrell
Oct 10, 20252 min read


The Complex World of Supply Chains and Process Efficiency
Factories turn potatoes into perfect fries with standards and sensors; your QBRs should work the same way. Stop treating recurring work as bespoke. Define the parts (fields), run the ritual (cadence), and auto-generate the report (proof). Free your team’s brain from decisions, not slide design, and watch process debt stop compounding.
Chris Terrell
May 9, 20253 min read


The Impact of Virtuous and Unvirtuous Cycles in Business Processes
Mixed signals create unvirtuous cycles of control and rework. Here’s how to build virtuous cycles with grounded templates, exception-led insight, and prediction hygiene
Chris Terrell
Nov 29, 20243 min read
bottom of page