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Process Debt Dilemmas: Unpacking Accountability Gaps
A candid look at how accountability gaps quietly create process debt in teams. Chris and Toby unpack why ownership gets fuzzy, how “perfect” processes backfire, and how small rituals can restore real accountability, from cleaning rooms to running scrums
Chris Terrell
Oct 25, 20243 min read


Making Knowledge Work Discoverable and Transferable
In this episode of the Process Debt Podcast, Chris and Toby unpack why true knowledge work must be discoverable and transferable. From million-dollar consulting decks to one-person VBA scripts, they explore how hidden dependencies create process debt—and how giving work a “home” turns tribal know-how into scalable capability.
Chris Terrell
Oct 18, 20243 min read


Why Another Podcast
In this kickoff episode of The Process Debt Podcast, Chris and Toby unpack the idea of “process debt”—the everyday inefficiencies that slow teams down. From over-engineered metrics to missing rituals, they explore why discoverable, transferable work beats fancy dashboards every time, all in under 10 minutes.
Chris Terrell
Oct 6, 20243 min read
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