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New Year, New Challenge - Tackling (S)ADministrative Process Debt
New year, same inbox hydra. Admin isn’t the villain, it’s admin without an outcome. This year, turn (S)ADministrative work into rituals with receipts: shorter meetings, clear owners, faster drafts, and decisions that actually move work forward. If it doesn’t change a decision, it’s just process debt.
Chris Terrell
Jan 3, 20253 min read


Building Trust in Lean Processes - A Community Approach
Lean only works when trust is built into the process. Use AXS and CARE to create community-owned, safe-to-learn systems that actually move the work.
Chris Terrell
Dec 27, 20243 min read


Zero Trust Processes and Building Strong Communities using ACTS
Design zero-trust processes for knowledge work using the ACTS framework—Absorb, Choose, Take, Status to reduce micromanagement, close loops, and grow a stronger team community.
Chris Terrell
Dec 20, 20243 min read


Uncovering how trust can hide bad processes and how the lack of Trust can kill the community
Trust is the invisible “buffer stock” of knowledge work. We unpack how blind trust hides bad processes, why low trust kills momentum, and how to design zero-trust workflows alongside high-trust communities.
Chris Terrell
Dec 13, 20242 min read


Elon is Running into Process Debt, I mean, the US Government
Elon vs. bureaucracy: we unpack Musk’s 5-step playbook, remove dumb process, delete steps, simplify, accelerate, automate, and why it collides with U.S. government.
Chris Terrell
Dec 6, 20243 min read
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